Cancellation Policies:
We strongly recommend you take appropriate travel insurance including cancellation of your accommodation bookings.
We will process refunds to the credit card used subject to the following timeframes:
Online travel agents including Airbnb, Booking.com and the like – Strict policy as pre-loaded on their sites.
Bookings Direct with Krabi Holiday Homes:
Hotel direct bookings – Full payment at time of booking with 75% refundable up to 72 hours prior to arrival. Cancel within 72 hours or no show will result in no refund.
Apartment and cottage bookings – Full payment at time of booking with 75% refundable up to 14 days prior to arrival. Cancel within 14 days or no show will result in no refund.
Villas – Full payment at time of booking with 75% refundable up to 30 days prior to arrival. Cancel within 30 days or no show will result in no refund.